Legal
Privacy Policy
Last updated: 10/01/2026
SahanPay LLC (“SahanPay,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit the SahanPay website, join our waitlist, create an account, use our application, or use our services (collectively, the “Services”).
By using our Services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
The information we collect depends on how you interact with SahanPay.
Information You Provide
We may collect information you provide directly to us, including:
Name
Email address
Phone number
Mailing or residential address
Date of birth
Government-issued identification information
Account login information
Recipient information
Payment and transaction information
Information provided during identity verification
Customer support communications
Other information necessary to provide or support our Services
For our waitlist or early-access program, we may collect limited information such as your name and email address.
Information Collected Automatically
When you visit our website or use our Services, we may automatically collect certain information, including:
IP address
Device type
Browser type
Operating system
Website activity and pages viewed
Approximate location information derived from technical data
Referring website
Date and time of access
Cookies and similar technologies
We use this information to operate, secure, analyze, and improve our Services.
2. How We Use Information
We may use personal information to:
Provide and operate the Services;
Create and manage accounts;
Process and support transactions;
Verify identities;
Prevent fraud and unauthorized activity;
Conduct security and risk monitoring;
Meet legal and regulatory requirements;
Comply with applicable sanctions and anti-money-laundering requirements;
Communicate with you about your account or the Services;
Respond to customer support requests;
Improve our website, application, and Services;
Send information about product updates and early-access opportunities where permitted;
Maintain business and transaction records; and
Protect the rights, safety, and security of SahanPay, our customers, and our service providers.
Financial and Transaction Information
If you use transaction-related Services, we may collect information about transactions, including amounts, payment methods, recipients, transaction status, and related information.
We may share this information with applicable financial institutions and service providers as necessary to process transactions, prevent fraud, comply with legal requirements, and provide the Services.
Cookies and Similar Technologies
SahanPay may use cookies, pixels, analytics tools, and similar technologies to:
Operate the website;
Remember preferences;
Understand website usage;
Improve website performance;
Detect security issues; and
Measure the effectiveness of our communications.
You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect website functionality.
Communications
We may contact you by email, text message, phone, or other permitted communication methods regarding:
Your account;
Transactions;
Security alerts;
Verification requests;
Customer support;
Important service announcements; and
Product or early-access updates, where permitted.
You may unsubscribe from promotional communications by following the instructions in the communication.
You may not be able to opt out of certain service-related or legally required communications.
Waitlist and Early Access
If you join the SahanPay waitlist, we may use the information you provide to:
Confirm your registration;
Contact you about SahanPay’s launch;
Provide early-access information;
Understand interest in the Services; and
Improve our product and customer experience.
We will not require you to provide sensitive financial information simply to join the waitlist.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as reasonably necessary to provide the Services, maintain business records, comply with legal and regulatory requirements, resolve disputes, prevent fraud, enforce agreements, and fulfill other legitimate business purposes.
Financial and compliance-related information may be retained for periods required by applicable law and regulatory requirements.
Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights concerning your personal information.
These may include the right to:
Request access to personal information;
Request correction of inaccurate information;
Request deletion of certain information;
Request information about how your information is used or shared;
Opt out of certain marketing communications; and
Exercise other rights provided by applicable law.
Some requests may be subject to legal or regulatory exceptions.
To submit a privacy request, contact us using the information below.
Children’s Privacy
The Services are not intended for individuals under 18 years of age.
We do not knowingly collect personal information from children under 13 through our Services. If we learn that we have collected such information, we will take appropriate steps to delete it as required by applicable law.
Third-Party Websites and Services
Our website or Services may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of third parties before providing them with personal information.
Third-Party Service Providers
SahanPay may use third-party providers for services including:
Cloud hosting;
Identity verification;
Payment processing;
Banking services;
Fraud prevention;
Analytics;
Customer support;
Security;
Communications; and
Money-transfer or payout services.
These providers may process personal information on our behalf or as otherwise permitted by applicable law.
International Data Processing
Some service providers used by SahanPay may process information in locations outside the state or country where you reside.
Where required, we will use appropriate safeguards for such processing.
Regulatory and Legal Disclosures
SahanPay may disclose personal information when we reasonably believe disclosure is necessary to:
Comply with applicable law;
Respond to lawful requests from government authorities;
Meet regulatory requirements;
Detect or prevent fraud;
Investigate suspected illegal activity;
Protect customers or the public; or
Protect SahanPay’s rights and property.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make material changes, we may provide notice through our website, application, email, or another legally permitted method.
The updated Privacy Policy will become effective on the date stated at the beginning of the policy.
Contact Us
If you have questions about this Privacy Policy or want to submit a privacy-related request, contact us:
SahanPay LLC
Email: support@sahan-pay.com
Website: https://www.sahan-pay.com
For privacy requests, please include enough information for us to understand and respond to your request.
REGULATORY STATUS
SahanPay LLC is a financial technology platform and is not a bank. SahanPay LLC is registered as a Money Services Business (MSB) with the Financial Crimes Enforcement Network (FinCEN), U.S. Department of the Treasury.
FinCEN MSB registration does not constitute an endorsement, certification, or recommendation of SahanPay by FinCEN and does not, by itself, constitute a license to conduct money transmission in any state.
SahanPay may work with financial institutions and regulated service providers for applicable banking, payment processing, money transmission, settlement, foreign-exchange, identity verification, and payout services.
Services will be offered only where permitted by applicable law and subject to applicable regulatory, licensing, and partner requirements.
This Privacy Policy may be updated as SahanPay’s Services, regulatory requirements, technology, and third-party service relationships develop.